Quest Penrith is thrilled and deeply honoured to be nominated for the 2024 Quest Franchise of the Year award for the second consecutive year. This prestigious recognition underscores the dedication and excellence of the Quest Penrith team, and they are delighted to share this honour with exceptional fellow NSW/ACT properties: Quest Griffith, Quest Bella Vista, Quest Macquarie Park, and Quest Maitland.
“This acknowledgment shines a light on the excellence we all strive for, and we couldn’t be happier to celebrate alongside such wonderful properties,” said Phil Willey and Ravi Satyavolu, franchisees of Quest Penrith.
“We dedicate this nomination to our hardworking team and beloved guests.
“Quest Penrith has distinguished itself as the premier Apartment-Hotel accommodation in the Penrith area and we couldn’t be prouder of our brand.”
July is a particularly special month for the property, marking its 6th anniversary this year. Over the past six years, Quest Penrith has navigated challenges and celebrated successes, earning deep gratitude and a solid reputation within the community.
The franchise’s leadership extended heartfelt thanks to the dedicated team at the Ascott Ltd / Quest Apartment Hotels, including David Mansfield, David Ridgeway, Anthea Dimitrakopoulos, David Burt, and Ciara Urgun. Additionally, they recognized their senior leadership team: Sophia Roxas, Samir Katuwal, Mehran Butt, and Rasan Saaid, for their guidance and support in creating memorable stays for guests.
Sophia Roxas, Quest Penrith Business Development Executive, expressed her enthusiasm, saying, “We’re absolutely thrilled to be nominated for a second year in a row. Witnessing Quest Penrith’s growth from the rollercoaster times of the pandemic to our current success has been an incredible journey. I couldn’t be prouder of our franchisees, Phil and Ravi, and the dedicated Quest Penrith team for their relentless hard work and commitment. Every moment at Quest Penrith feels magical, and I’m excited for many more extraordinary times ahead!”
Mehran Butt, Front Office Manager, and Rasan Saaid, Team Leader, shared their pride in the consistency of their team, “We’re incredibly fortunate to have retained the same Front Office Team for the past 2-3 years. Working with such skilled and dedicated team members is not just a job but a joy. Their excellence and camaraderie make every day a rewarding experience.”
Samir Katuwal, Executive Housekeeper, highlighted the dedication of the housekeeping team, “Being part of the Housekeeping team, we proudly carry the title of unsung heroes. Our commitment to excellence is unwavering, and every day at Quest Penrith, we work with pride and dedication to ensure our guests have an exceptional experience. Guests are our top priority, and we bring magic to their stay through our meticulous efforts.”
As Quest Penrith celebrates its nomination and anniversary, the entire team remains committed to providing outstanding service and creating memorable experiences for all guests. This recognition reflects their collective effort and dedication to excellence.