Pets Are Family: What the new rental laws mean for pet owners in NSW

By Kellie Tickner, Orchard Hills Veterinary Hospital Administrator

AS of May 19, 2025, important changes to rental laws in New South Wales have made it easier for tenants to keep pets in their homes. These changes reflect what many already believe—pets are more than just animals; they’re beloved members of the family. For renters, this is a positive shift that recognises the emotional bond between people and their pets.

Whilst tenants must still request permission from their landlord to keep a pet, the process is now clearer and more balanced. Landlords are required to respond to a written request within 21 days. If they don’t respond within that time frame, permission is automatically granted. Refusals must be based on valid reasons, such as a lack of fencing, unsuitable space, or welfare concerns. Blanket “no pets” policies and “no pets” rental ads are no longer permitted.

Landlords can still set reasonable conditions related to pet ownership—such as requiring carpets to be professionally cleaned at the end of a lease or asking tenants to repair pet-related damage. Open, respectful communication between both parties is encouraged, and any conditions must be fair and appropriate to the type of pet and property.

These new laws not only give renters more freedom but also highlight the need for responsible pet ownership. In NSW, all cats and dogs must be microchipped by 12 weeks of age and registered by six months (cats 4 months) under the Companion Animals Act 1998. Microchipping is not just a legal step—it’s vital in helping lost pets find their way back home.

Desexing is also encouraged and often necessary for discounted lifetime registration. It helps reduce the number of unwanted litters, supports better pet health, and lowers the burden on animal shelters.

Responsible ownership also means being considerate of others and caring for your pet’s well-being. Renters should manage pet noise, prevent property damage, clean up waste, and ensure their pets receive proper food, clean water, regular exercise, mental stimulation, and access to veterinary care.

Tenants who have a recognised assistance animal are not required to seek landlord approval under the Disability Discrimination Act 1992. However, landlords should still be informed and provided with relevant accreditation when available.

These updated tenancy laws are a welcome step forward, recognising the value and joy pets bring to people’s lives. With clear guidelines and shared responsibility, both renters and landlords can work together to create pet-friendly living environments. After all, pets are family—and now, the law is catching up with that truth.

For all your pet care needs, contact Orchard Hills Veterinary Hospital on 4736 2027.